Archive for the ‘liderazgo’ Category

Generate trust

3, Jun 2010

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People tends to trust me very easily. This always surprised me. This trust is a honor but also a big responsibility because on that level is where we talk about really important things, the things that define our lives and make us vulnerable.
I asked myself very often why me, why people tend to trust me [...]

Aknowledge, apologize, act (reconoce, discúlpate y actúa)

14, Apr 2010

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Explicar la frase de René de Jong y la brillante intervención de Atrápalo en un caso de crisis.
“Todo comunica, el silencio también”
La crisis de comunicación como gran oportunidad.


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